PRIVACY POLICY

Effective Date: July 28, 2026

Last Updated: July 28, 2026

At Emergency pimple kit ("we," "us," or "our"), accessible from www.emergencypimplekit.co.za, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit or purchase from our online shop, we collect the following types of information:

• Personal Details: Your name, email address, phone number, shipping address, and billing address provided during checkout or account creation.

• Order & Payment Data: Information related to the products you purchase (e.g., Emergency Pimple Kit™). Payment card details are processed securely through our third-party payment processors; we do not store full credit card numbers on our servers.

• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times automatically collected via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to provide you with a smooth, customized shopping experience, including:

• Processing and fulfilling your orders (including shipping notifications and tracking).

• Providing customer support and responding to inquiries or return requests.

• Sending transactional emails (order confirmations, delivery updates).

• Sending marketing communications, special offers, and promotional content (if you have opted in; you can unsubscribe at any time).

• Improving our website layout, product offerings, and user experience.

• Preventing fraudulent transactions and protecting website security.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, remember your shopping cart items, and analyze site traffic.

You can choose to disable cookies through your individual browser options; however, doing so may affect your ability to use certain features on our website (like maintaining items in your cart).

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We only share necessary data with trusted service providers who assist us in operating our business:

• E-Commerce & Payment Processors: To securely process payments (e.g., Shopify Payments, Stripe, PayPal).

• Fulfillment & Logistics: Shipping partners and courier services to deliver your kit to your door.

• Analytics & Marketing: Tools to help us understand site usage and improve our store performance (e.g., Google Analytics).

All third-party partners are obligated to keep your information confidential and secure.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet is 100% secure.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, update, or delete the personal information we hold about you.

• Opt out of receiving marketing emails by clicking the "Unsubscribe" link at the bottom of any email.

• Request a copy of the data we have collected about you.

To exercise any of these rights, please contact us at info@emergencypimplekit.co.za.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: info@emergencypimplekit.co.za

• Business Name: Emergency Pimple Kit

• Website: www.emergencypimplekit.co.za